---

Terms & Conditions - Multiplex Urban Green

Please read these Terms & Conditions carefully before using this website. By accessing or purchasing from Multiplex Urban Green, you agree to comply with the policies, obligations, and rules stated herein.

Definitions

• “Buyer” means the person purchasing goods from the Seller
• “Seller” means Multiplex Urban Green Pvt. Ltd.
• “Goods” means products offered for sale on the website
• “List Price” means the prices displayed on the website and updated periodically
• “Terms & Conditions” means the policies outlined in this document, subject to updates

The terms “you” and “user” refer to any registered or unregistered website visitor. The terms “we,” “us,” and “our” refer to Multiplex Urban Green.

Acceptance of Terms

By using this website, placing an order, or submitting content, you acknowledge and accept these Terms & Conditions, along with our Privacy Policy. We reserve the right to modify, update, or remove content at any time without prior notice.

Users are granted a limited, non-exclusive, non-transferable license to access and use the website for personal purposes only.

Limitations of Liability

• The Seller shall not be liable for any direct, indirect, incidental, or consequential losses arising from product use, delivery delays, pricing errors, or contract breaches
• The Seller shall not be responsible for economic losses, profit losses, or third-party claims
• Orders placed on this website constitute acceptance of these Terms & Conditions
• The Seller reserves the right to cancel or refuse any order without prior explanation

User Conduct & Severability

We reserve the right to monitor, review, and remove inappropriate or unlawful content. Any violation may be reported to legal authorities.

If any provision of these Terms is deemed invalid or unlawful, the remaining clauses shall remain fully enforceable.

Users submitting unauthorized, copyrighted, or illegal material shall bear full responsibility for such actions.

Indemnification

You agree to indemnify and hold harmless Multiplex Urban Green, its affiliates, directors, employees, and partners from any losses, claims, damages, or legal expenses arising from misuse of the website or breach of Terms.

Termination of Access

Multiplex Urban Green reserves the right to suspend or terminate access to this website without prior notice in case of policy violations.

Warranty Disclaimer

Products delivered shall match the description provided on the website unless otherwise approved by the Buyer.

Price, Payment & Delivery

• Prices are listed inclusive of applicable taxes
• Delivery timelines are subject to stock availability and logistics
• Cash on Delivery (COD) may be available for select orders
• Risk and ownership transfer to the Buyer once the invoice is generated
• The Seller reserves the right to correct pricing errors or cancel affected orders

Force Majeure

Neither party shall be liable for delays or failure due to events beyond reasonable control, including natural disasters, strikes, supply disruptions, or government actions.

Governing Law & Jurisdiction

These Terms shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of courts in Bengaluru, Karnataka.

Membership Eligibility

Website use is limited to individuals eligible to form contracts under the Indian Contract Act, 1872.
Users under 18 years of age are not permitted to transact on this website.

Account Responsibility

Users are responsible for maintaining the confidentiality of login credentials and all activities performed under their account. Providing false or misleading information may result in account suspension or termination.

Personal Data & Privacy

Personal information shared is handled as per our Privacy Policy and may be used for order communication, promotional messaging, or legal compliance.

Electronic Communications

By using this website, you consent to receive communications via email, SMS, WhatsApp, or electronic records.

Charges & Fees

Website registration is currently free, however we reserve the right to introduce or revise service charges at any time.

Permitted Use of Website

Users must not upload or share content that is:

• Illegal, abusive, defamatory, obscene, or misleading
• In violation of copyright, trademarks, or intellectual property
• Promoting fraud, gambling, weapons, hacking, or harmful activities
• Violating privacy or impersonating others
• Used for spam, unauthorized promotions, or commercial misuse

Website Content Ownership

All website content including logos, images, text, graphics, designs, and code are the exclusive property of Multiplex Urban Green and protected under applicable intellectual property laws.

Third-Party Links & Affiliates

We are not responsible for products, services, or content on third-party websites linked through our platform.

Privacy Commitment

We ensure secure handling of personal data under the Information Technology Act, 2000. Users unwilling to share personal data should refrain from using the website.

Mandatory Declaration - Seeds & Nutrients

By purchasing seeds or nutrients, you declare that the products will not be misused, resold illegally, or used for harmful or unlawful purposes.

Copyright Complaints

If you believe copyrighted content has been used improperly, contact:
urbangreen@multiplexurbangreen.com 

Risk of Loss

Ownership and risk transfer to the Buyer once the product is handed over to the courier.

Product Description Disclaimer

While we strive for accuracy, product descriptions may contain minor errors. If a product does not match its description, it must be returned unused.

Pricing & Typographical Errors

We reserve the right to correct pricing or description errors and cancel affected orders with refunds if required.

Grievance Officer & Contact

For concerns, complaints, or grievances, contact:

Email: info@multiplexurbangreen.com
Phone: +919036999422
Support Hours: Monday to Saturday, 9:30 AM – 5.30 PM

Hazardous Garden Chemical Disclaimer

Some gardening products may contain hazardous chemicals. These must be used only as intended, disposed of safely, and not released into drains, soil, or water bodies.

Multiplex Urban Green shall not be liable for harm caused due to misuse, unsafe disposal, or improper handling.

We encourage environmentally responsible alternatives such as organic fertilizers and composting.